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Boiler breakdown, 11pm
No heating, no hot water, and a worried customer messaging every installer they can find.
BotSquirrel handles it: replies instantly, captures the symptoms, urgency, postcode and photos, and flags it as an emergency for your morning triage — or your on-call engineer.
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Leak under the kitchen sink
An urgent call-out where your engineer needs the address, access details and a photo before setting off.
BotSquirrel handles it: collects exactly those details in conversation, so nobody turns up half-briefed.
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Annual boiler service
Routine work that keeps the diary full — if the booking gets captured instead of forgotten.
BotSquirrel handles it: fields the request day or night, checks preferred times, and adds it to the enquiry inbox ready to book against a real slot.
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Bathroom refit quote
A big job that deserves a proper quote — not a guess from a one-line text.
BotSquirrel handles it: gathers what the job involves, the property type and photos, so you quote from real information.