Industries · Plumbing & heating

Your AI receptionist for plumbing & heating — answering while you're on the tools.

A boiler packs up at 11pm, you're elbow-deep in a repair, or you're driving between jobs — BotSquirrel replies straight away and starts collecting the job details.

  • Answers WhatsApp and website enquiries 24/7, in your business's voice
  • Collects the postcode, problem, photos, urgency and preferred times
  • Quotes only prices from your approved business info — never guessing

Live demo — no signup needed

Demo conversation, recreated for video

Missed enquiries are missed jobs

When you're mid-job, the phone still rings and the messages still land. By the time you're free to reply, many customers have already messaged the next plumber on the list.

Hiring someone to answer costs real money; doing it yourself costs your evenings. BotSquirrel is the third option: every enquiry answered instantly, organised, and waiting for you — like a squirrel with its winter store.

  • On the tools all dayYou can't answer while your hands are in a boiler — but customers won't wait.
  • Details scattered across threadsPostcode in one message, photos in another, and the preferred time in a voicemail.
  • Out-of-hours emergenciesBurst pipes don't keep office hours, and the first business to reply usually wins the job.

The jobs your trade actually deals with

The workflows, questions and job types are the ones plumbing & heating businesses handle every week.

Boiler breakdown, 11pm

No heating, no hot water, and a worried customer messaging every installer they can find.

BotSquirrel handles it: replies instantly, captures the symptoms, urgency, postcode and photos, and flags it as an emergency for your morning triage — or your on-call engineer.

Leak under the kitchen sink

An urgent call-out where your engineer needs the address, access details and a photo before setting off.

BotSquirrel handles it: collects exactly those details in conversation, so nobody turns up half-briefed.

Annual boiler service

Routine work that keeps the diary full — if the booking gets captured instead of forgotten.

BotSquirrel handles it: fields the request day or night, checks preferred times, and adds it to the enquiry inbox ready to book against a real slot.

Bathroom refit quote

A big job that deserves a proper quote — not a guess from a one-line text.

BotSquirrel handles it: gathers what the job involves, the property type and photos, so you quote from real information.

Built for plumbing & heating — not "any business"

From the first message to the booked job, and everything your team needs in between.

Answers 24/7, even on the tools

The assistant replies straight away and starts collecting the job details — you don't stop the job or wake up for it.

Structured job enquiries

Name, number, postcode, the problem, photos and preferred times — organised into an enquiry, not a scroll-back exercise.

Engineer scheduling

Assign the right engineer and book real slots from the calendar. The AI never invents availability or confirms times on its own.

Human handover built in

A complaint, a complex quote, anything uncertain — it hands over to your team with the full context, instead of guessing.

Answers from your approved info

Built from your call-out charges, services and policies. It quotes only prices that appear in your business information.

Customer records that build up

Every conversation, job and note stays attached to the customer — so the second call-out starts with the full history.

How to get started

Three steps — usually live in two days, depending on how much info you have and which channels we connect.

Tell us about your business

A 15-minute WhatsApp chat — what you do, your prices, coverage area, and what customers ask you most.

We set up your workspace

We build the assistant from your info, tune it to sound like you, and set up your enquiry dashboard, customer records and calendar.

Go live and stop missing work

We connect your WhatsApp and website. Enquiries start arriving organised — and nothing gets dropped.

Plumbing & heating questions

The ones trades ask us most.

Will it understand trade terminology?
The assistant is built from your business information — your services, your prices, your job types. It fields boiler breakdowns, leaks, servicing and installation enquiries using the details you provide, and asks the customer sensible follow-up questions.
What happens with emergency call-outs?
Urgent enquiries are flagged with their urgency so your team can triage first. The assistant collects the address, access details and photos up front — the things your engineer needs before setting off.
Can it book appointments on its own?
No — deliberately. Bookings are real slots your team controls from the calendar. The AI never invents availability or confirms times on its own.
How long does setup take?
Usually live in two days, depending on how much info you have and which channels we connect. You send the basics (services, prices, hours, coverage area) and we handle the setup and testing.

See your next enquiry arrive organised

Try the live plumbing demo, or book a 15-minute walkthrough on WhatsApp.