Last updated: 2026-07-18
The Basic and Professional plans include a 14-day free trial, no card required. You can actually use the AI assistant during the trial and only continue if it's right for you. You are not charged anything before the trial ends.
Once a billing period starts, that period's monthly fee is generally non-refundable, because the service is provided throughout the period. Exceptions apply (see section 3).
We will issue a refund for:
· Duplicate charges — being billed twice for the same period;
· Billing errors — overcharges caused by us or the payment system;
· Statutory rights — any refund rights you have under applicable consumer law, which we always honour.
Contact us by email at samkiengineer@gmail.com or WhatsApp +44 7472 323783 with your account details and the charge in question. We respond within 5 business days. Approved refunds go back to the original payment method.
You can cancel anytime; cancellation stops future charges — the fee for a period already started is non-refundable, and you won't be billed after that. Cancelling does not cut off service immediately; you keep access until the end of the current period.
Subscription payments (once live) are handled by Paddle as Merchant of Record. Your receipt and statement may show Paddle's name.
Email: samkiengineer@gmail.com · WhatsApp: +44 7472 323783